Our Core Functions


Our aims As a Volunteer Development Agency we provide support at a local level for individual volunteers and volunteer involving organisations.

We have six core functions:

  1. Brokerage
    Our primary function is to match both individuals and groups interested in volunteering with appropriate opportunities in the local community. We hold information on a comprehensive range of opportunities and offer potential volunteers support and advice matching their motivation to volunteer with appropriate volunteering opportunities.

  2. Marketing volunteering
    We stimulate and encourage local interest in volunteering and community activity. This may include promoting and marketing volunteering through local, regional and national events and campaigns. We manage and promote a national brand for volunteering.

  3. Good practice development
    We promote good practice in working with volunteers to all volunteer involving organisations and deliver training and accreditation for potential volunteers, volunteers, volunteer managers and the volunteering infrastructure.

  4. Develop volunteering opportunities
    We work in close partnership with statutory, voluntary and private sector agencies as well as community groups and faith groups to develop local volunteering opportunities. We understand the potential offered by the local communities and work with them to realise this potential and target specific groups which face barriers to volunteering. We work creatively to develop imaginative, non-formal opportunities for potential volunteers.

  5. Policy response and campaigning
    We identify proposals or legislation that may impact on volunteering. It will lead and/or participate in campaigns on issues that affect volunteers or volunteering. We campaign proactively for a more volunteer-literate and volunteer-friendly climate.

  6. Strategic development of volunteering
    As the local experts on volunteering We inform strategic thinking and planning at a regional and national level.